Using UX research to define and understand your audience, we use those crucial insights to inform our UX / UI design process, building a website that focuses on your users’ needs. And after your site is live, we perform regular in-depth user testing to monitor, refine, and improve it over the years.

A continually refined website, built on a robust UX strategy, will last much longer than a site built without one. It will also outperform a traditional site, giving you a greater return on investment and improving your bottom line. Here’s what our process involves…

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Identifying and understanding user needs and behaviours, turning real data into actionable insights for your business.

• Digital strategy
• User research
• Workshops
• Stakeholder interviews
• Analytics
• Heatmaps
• Competitor audits
• Brand reviews
• SEO review
• Keyword research
• Expert reviews
• Card sorting

All of the above resulting in defining user needs.

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By understanding your user experience research and insights, we plan efficient user journeys by applying detailed user interface design.

• Architecture
• User journeys
• Wireframes
• Prototypes
• UI Design
• Creative concepts
• Template design
• Responsive design

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Using best practice techniques, our developers build bespoke new websites, or refine existing digital experiences for maximum impact.

• Content
• Website development
• HTML5 / CSS
• WordPress
• Umbraco
• Systems integration
• Content population
• SEO
• Hosting & maintenance
• Go live

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Testing the interface and functionality of your website with real users so we can review and refine it to enhance usability and increase conversions.

• Analytics
• Heatmaps
• Conversion tracking
• User feedback
• User interviews
• Usability tests

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With a greater understanding of your users’ needs at the centre of your marketing, our delivery of online and offline services will give you greater crossover. We can partner with a network of resources to give you a full range of marketing services.

• Marketing strategy
• Branding
• Graphic design
• Design for print
• SEO
• PPC
• Social media
• Copywriting
• Illustration
• Podcasts
• Photography
• Video
• Animation

For a look at our full design & marketing service, check out how we helped The Yealm.

We always aim to provide value, so we are creating our own collections of functionality, and crafting them into bespoke, tailor made experiences. These products are starting points that offer reduced cost and rapid delivery, that can be built on and customised over time.

• Charity Donation Platform
• Charity Portals
• E-Learning Systems
• Ticket Sales Platform
• Harbour Authority Package

For more information, take a closer look at our Products.